July 3rd, 2026

Audio messages sent from Callbell on WhatsApp numbers have been upgraded. Previously, they appeared as a generic audio file with a download button and a music icon.

Now they render as native WhatsApp voice notes, complete with a play button, profile picture, accelrate audio (2x) feature, and automatic transcription. Exactly like the voice messages customers send and receive every day on WhatsApp.

Note: Compatible with WhatsApp Cloud API only.