April 9th, 2025

Quick replies just got more powerful — you can now include attachments in them. Supported file types are:
Images
Videos
Audios
Documents
Give a try here at https://dash.callbell.eu/settings/templates.
This update allows you to respond faster and more effectively. For example, by selecting a quick reply, you can now:
Send product images or tutorial videos as part of an answer
Use voice notes for more personal or detailed support
Share manuals, guides, or policy documents directly in a reply
Learn more here.