For multichannel WhatsApp API accounts, we see that there is always a default number that presents all the other templates for the other numbers
In our account, this channel is "CallbellSupport" , which displays all the other templates of the other numbers:
The suggestion is that in cases like this, we include an option "ALL", so that only then can we show all the templates. And, when we select one of the numbers, respect the filter to display show the templates for the chosen number.
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Open
Feature Request
Almost 2 years ago

An Anonymous User
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Open
Feature Request
Almost 2 years ago

An Anonymous User
Get notified by email when there are changes.