Agent Assignation Logs

Hi guys! How are you? 🌻
Based on the use cases of the clients that work with reassignments (there are a lot of them).

I was wondering if it is possible to have the history of assignments within a chat. Or at least the last agent that had been assigned to the conversation because when a chat is reassigned, it is difficult to know which was the previous agent that attended the customer because he spent a lot of time talking with the last agent. 🙈

This would make the platform more friendly for sure 💖 I share it here as a question if it would be possible have any time or it would be a complicated feature 🙌