I get, you and understand, I think I phrased by comment wrong.
Hope you had a nice break, please let me know when we can meet online.
Ulandi Bekker
•
Nov 13, 2025
I am already liking this idea….. (See my screenshot).
One question Pedro, if we export contacts, will there be a closing reason and description column?
Pedro Ribeiro
Team•
Nov 13, 2025
Hey @Ulandi Bekker , happy to see you're using it :)
The contacts export won't contain the chat closing reason because the same chat might contain several different closing reasons in different time periods. On the other hand, you can export the logs table with history of chats which had a closing reason added to it
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Comments3
Ulandi Bekker
Nov 13, 2025
I get, you and understand, I think I phrased by comment wrong.
Hope you had a nice break, please let me know when we can meet online.
Ulandi Bekker
Nov 13, 2025
I am already liking this idea….. (See my screenshot).
One question Pedro, if we export contacts, will there be a closing reason and description column?
Pedro Ribeiro
Nov 13, 2025
Hey @Ulandi Bekker , happy to see you're using it :)
The contacts export won't contain the chat closing reason because the same chat might contain several different closing reasons in different time periods. On the other hand, you can export the logs table with history of chats which had a closing reason added to it