We could have a warning message before deleting the user, in case the user is assigned in the bot, and do not allow deletion until the user assignment is changed in the bot.
I made a video showing what happens. If we delete a user who is assigned in the bot, the bot continues assigning conversations to the deleted user: https://www.loom.com/share/7126d5acfe2549b9bc05c7a41b4a147c
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Open
Feature Request
Over 1 year ago

An Anonymous User
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Open
Feature Request
Over 1 year ago

An Anonymous User
Get notified by email when there are changes.