For technical reasons related to the type of certain message templates, it is currently not possible for a client to duplicate Independently. a chatbot and assign it to a channel of a different type than the one it is currently associated with.
This duplication is, however, possible by contacting Callbell support.
I suggest adding a small informational banner when attempting to modify the channel, with a message like: “Do you need to associate this chatbot with a different channel than the one currently in use? Please contact support.”

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On Hold
Feature Request
10 months ago

Giacomo
Get notified by email when there are changes.
On Hold
Feature Request
10 months ago

Giacomo
Get notified by email when there are changes.