Lock Chat

I’d like to request a new feature. Is it possible to lock a new chat to the first agent who replies? Once the chat is locked, no other agents should be able to reply—except in the case where the first agent manually assigns the chat to someone else.

Please authenticate to join the conversation.

Upvoters
Status

Open

Board
💡

Feature Request

Date

8 months ago

Author

CIS College

Subscribe to post

Get notified by email when there are changes.