Add variable options to agent-customized quick replies to improve customer service—such as the name of the agent responding to the conversation or the name of the customer being responded to. These are just a few examples of the many possible variables that can be used.
Example: /goodmorning
Good morning, {customer_name}. This is {user_responding} speaking.
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In Review
Feature Request
6 months ago

Caja Zona 10
Get notified by email when there are changes.
In Review
Feature Request
6 months ago

Caja Zona 10
Get notified by email when there are changes.