Update WhatsApp API profile information and reproduce the health information of the WhatsApp account on Callbell

It would be nice to allow customers to independently update their WhatsApp Profile information.

Currently, customers who are live with the Facebook embeed flow can do this autonomously from the Business Manager, but the majority of our clients are either live with the traditional Gupshup flow (thus not offer this option) or have difficulty to acces to the Business Manager (access problems for exemple). It would nice to allow this directly from Callbell.

Currently, the update of this information is done manually by the team.

Additionally, it would be interesting to reproduce the information related to the WABA health on Callbell, in order to inform the client about the status of their line without having to open a ticket with Callbell.

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Upvoters
Status

On Hold

Board
💡

Feature Request

Date

About 2 years ago

Author

An Anonymous User

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