Currently we cannot add our callbell numbers to WHatsApp groups. Having that capability will allow for us to collaborate with teams outside of our organization in the delivery of service to our clients.
Hey Aizan, thanks for your feedback! Unfortunately, this is a limitation from Meta, which doesn't allow Official WhatsApp Numbers to joining groups. We are attentive in case Meta applies any change on their side in order to be able to implement this improvement as well
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Pedro Ribeiro
Jul 8, 2025
Hey Aizan, thanks for your feedback! Unfortunately, this is a limitation from Meta, which doesn't allow Official WhatsApp Numbers to joining groups. We are attentive in case Meta applies any change on their side in order to be able to implement this improvement as well