June 9th, 2026
AI agent 🤖✨
You can now create AI agents in Callbell to handle conversations automatically — qualifying leads, answering questions, collecting data, and more — all without human intervention.
💡 Test it: Click here to send a message to our AI Agent, and understand how it works.
How to get started
1. Create your AI agent Go to the AI agents tab and create a new agent. Define its goal, behavior, tone, knowledge base, and forbidden rules — the more specific you are, the more predictable and accurate the agent will be. Learn how to set up your AI agent here.
2. Test it in the simulator Before going live, use the built-in simulator to test how the agent handles real conversations and fine-tune its responses.
3. Add it to your bot flow Add the AI Agent Flow action to your bot flow and select your agent. The agent will take over the conversation and exit through one of four paths — Goal achieved, Requested Human, No Response, or Error — so you always stay in control of what happens next.
Tip: You can have several AI agents working at the same time in a single bot flow
Available for all plans
Every Callbell account gets $5 USD in free AI credits to get started. Learn about AI credits here.
We'd love to hear how you use it. Reach out via WhatsApp anytime.
Team Callbell 🛎️