WhatsApp Usage report 📊
A new report to help you understand and control your WhatsApp costs, especially relevant with Meta's pricing changes.
The report includes:
🔁 % messages in a row per agent: the share of agent replies split into consecutive messages. Each fragment is billed separately, so use it to spot which agents are splitting replies and cut avoidable costs.
💬 Paid messages sent across Meta's four billable categories: Service, Utility, Marketing, and Authentication
💵 Meta cost broken down by category
🆓 Free entry points from Click-to-WhatsApp ads and similar messages, which Meta does not charge for
📋 Breakdown tables by agent, team, and source, all exportable to CSV