You can now track how your AI agents are performing directly from the AI analytics section.

The report covers:

• Exit reasons breakdown: see the percentage of conversations that ended through each exit reason, such as Goal achieved, Human requested, or Error

• Conversations: total conversations handled by the AI agent in the selected period

• Messages sent: total messages and average per conversati

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• Cost generated: total AI credit spend, with average cost per conversation and per message

• Conversation log: a detailed record of every conversation, including duration, messages sent, cost, and exit reason

You can filter everything by date, AI agent, channel, and exit reason.

Learn more about AI Agent Analytics.