Setting up questions in the bot builder just got a lot simpler. The new Ask a question action lets you configure everything in one place, instead of manually connecting multiple actions together.

In a single action you can set up:

• The message to send to the user

• Buttons or a list (optional): add them to open a specific output for each option

• Scheduled follow-ups: how long to wait, how many reminders to send, and what message to send

• Error handling: the error message and maximum number of retries before moving to the error path

The action automatically creates the right nodes in your bot flow: one output per button or list option, or a single "Answered" output when no buttons or list are set, plus the error path and scheduled fallback. No need to build that logic manually anymore.

Learn more here.